AI-assisted platform for clinics — queue management, electronic SOAP, embedded AskMeddy Pro widget on your website, integrations with pharmacies, laboratories, and M-Pesa, and access to Novare's corporate partner network.
For a growing clinic
₹ 4,166 /mo billed annually
150 conversations/mo · 5 branches
Recommended for clinics > 3 doctors
₹ 12,499 /mo billed annually
Unlimited conversations/mo · 10 branches
Hospitals + multi-site groups
Custom terms for hospitals + multi-site groups
Unlimited AI · custom branches
Everything included in each plan. You can migrate between plans at any time — no commitment required.
| Functionality | Essential | Premium | Enterprise |
|---|---|---|---|
| Clinic Manager | |||
Real-time patient queue | |||
Assisted electronic SOAP | |||
Multi-clinic / multi-site Branches included in the plan | 5 branches | 10 branches | Custom |
| AI Credits | |||
Credits per month Used by AskMeddy Pro, SOAP summaries, image analysis | 750 / month | 2,000 / month | Custom |
Excess after the limit Charged per credit when the quota is exceeded | Per credit | Per credit | Negotiated |
| MedGemma · clinical AI | |||
MedGemma Cloud (managed by NovareHealth) Consumes your monthly credit quota · mobile + desktop | |||
MedGemma Local (Ollama on the clinic's PC) Zero calls against the quota · desktop only | |||
MedGemma BYOK (Vertex / Hugging Face) Connect your own credentials · pay the provider | |||
| AI billing | |||
Prepaid wallet (reload via M-Pesa) AI pauses when the balance reaches zero | |||
Postpaid · monthly invoice Billing at the end of the month to the recorded payment method | |||
| AskMeddy Pro | |||
Widget embedded on the clinic's website | |||
Brand customization (logo, colors) | |||
Complete white-label | |||
| Integrations | |||
M-Pesa payments | |||
Partner laboratories | Basic | Complete | Custom |
Pharmacies (electronic prescriptions) | |||
Custom APIs / existing EMR | |||
| Template Library | |||
Editable clinical templates SOAP, prescriptions, consents, referrals | |||
Clinic's own templates | |||
| Corporate Partnerships | |||
Join the Novare business network | |||
Direct contracts with companies | |||
| Support | |||
Email support | |||
Dedicated account manager | |||
Contractual SLA + 24/7 support | |||
Gemma 4B model fine-tuned on medical literature (Google Health AI). Available in three modalities — choose according to your clinical flow and budget. Can be activated at any time in /cp/ai-models.
Hosted and managed by NovareHealth. Works on desktop and mobile. Each call consumes 1 credit from your plan quota — 750 / 2,000 / custom according to Essential, Premium, or Enterprise. After the quota: MT 1.30 / call (≈ $0.02) deducted from the prepaid wallet or billed at the end of the month (Essential).
One-click installer for Ollama on the clinic's PC. Zero calls against your monthly quota — does not consume the balance. No internet dependency. Only for desktop flows; the mobile app continues to use Cloud.
Bring-your-own-key: connect to your Google Vertex AI or Hugging Face Inference Endpoint account. Pay directly to the provider; does not consume our quota. For clinics with GCP contracts or data sovereignty requirements.
Top up the balance via M-Pesa. Excess calls consume MT 1.30 each (≈ $0.02). When the balance reaches zero, MedGemma Cloud pauses until the next top-up — no billing surprises. Available in all plans.
Use without interruption · we charge at the end of the month on the recorded payment method (card or M-Pesa). Detail per call on the invoice. Premium and Enterprise.
The monthly quota is shared among all AI models (Claude, MedGemma, OpenAI, Gemini). Set the primary model by category — chat, clinical LLM, vision — in /cp/ai-models.
Schedule a 15-minute call with our partnerships team. We recommend the best plan based on your clinical reality.